Opens 03/25/2024 · Closes 07/31/2024

The North America Customs Compliance Manager provides structure and daily management of customs import operations and will lead technical advice and research for US/CA business activities, identify compliance gaps and implement corrective action where appropriate. The Compliance Manager will participate in ACCO’s global trade compliance team to ensure alignment with ACCO’s global compliance strategy.


  • University Degree required; Advanced degree, multiple language proficiency, Customs license preferred.
  • 7-10 years’ experience working in international trade compliance, prior experience working international trade compliance at a publicly traded company is preferred and proven track record for enhancing customs compliance programs.
  • Thorough understanding of US Customs Regulation. (Canada Customs Regulations a plus).
  • Knowledge of US Export Compliance laws a plus.
  • Incoterms® 2021 usage.
  • Must be able to set vision and execute projects from beginning to end while managing multiple priorities, product lines, locations and time zones.
  • Self-starter with strong organizational, planning and follow-through capabilities.
  • Multiple language proficiency English required.
  • Excellent interpersonal skills with the ability to work with and through cross-functional teams; Ability to communicate at all levels.
  • Excellent Organization, Communication and Presentation skills are required.
  • Knowledge of product specifications, customer and consumer perspective a plus.
  • Excellent risk mitigation, problem identification and solving capability are required.
  • Experience working with global teams and vendors is a tremendous advantage.
  • Excellent computer skills- inclusive of all Microsoft Business Suite required (Outlook, Word, Excel, PowerPoint, etc.) Domestic & international travel is required (approximately 30%.)
  • Local candidates required.


  • Define, automate and conducting trade compliance audits and ensuring corrective action processes are in place to comply with all relevant customs regulations and trade laws, and other regulatory agency requirements.
  • Supervise and manage department in areas concerning classification, valuation, record keeping, drawback, reconciliation, non-preferential and preferential country of origin.
  • Interact and support all customs initiatives as they relate to ACCO Brands import and export activities (Assists, Royalties, Country of Origin determination, Free Trade and Tariff Classifications).
  • Responsible for qualification of free trade agreement programs.
  • Review and audit of processes on a periodic basis while maintaining and updating Customs Compliance Manual as a working and living document as proof to Customs that procedures are being supported by review of daily activities.
  • Ensure that all procedures are documented and tested; provide education and improvement plans where needed.
  • Provide Compliance Metrics Report to the Senior Director, Global Trade and Customs.
  • Oversee activities as they relate to Customs audit activities, internal audit support and SOX compliance.
  • Review and conduct quarterly business reviews for brokers as it relates to quality of customs compliance activities that the Customs broker is performing.
  • Ensure that internal metrics are reported on and improved upon by conducting monthly assessments / meetings with brokerage partners.
  • Manage the team’s daily operations ensuring accuracy and follow through.

Unique Conditions


How to Apply

Apply with the link below:

Job Submission Contact:
Tamara Hopson (206 383-1383)