Qualifications
- High School Diploma or GED required.
- 3+ years of entry writing and/or brokerage operations experience (data entry & PGA focus).
- Experience with CargoWise One preferred; QuestaWeb a plus.
- Strong knowledge of U.S. and international geography (countries, cities, ocean ports).
- Proficiency in Microsoft Outlook, Word, and Excel.
- Ability to work independently while delivering top-quality customer service.
- Excellent attention to detail, organization, and multitasking skills.
- Strong written and verbal communication abilities.
Responsibilities
- Review and organize import files to ensure all information and documentation is accurate and complete.
- Communicate with Customer Service when additional documents or information are needed from clients.
- Classify documentation based on operations system data and follow client-specific SOPs.
- Support the Import Manager with classification and compliance needs.
- Research and provide HTS or product codes when missing, ensuring accuracy for future use.
- Input entry data and handle FDA (PGA) requirements, including “may proceed” releases.
- Immediately notify clients when FDA exams are required (document or merchandise).
- Prepare and annotate delivery orders with FDA release status.
- Issue written instructions to carriers/steamship lines when shipments must be held for release.
- Ensure shipments are properly released once clearance is completed.
- Pass completed files to Post-Entry team for final assembly.
- Monitor releases by Customs, FDA, and other authorities, and resolve census or entry errors.
- Correct bill of lading and related errors promptly.
Unique Conditions
We know our success depends on our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future:
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA) – 100% employer-paid, plus $1,000 annual employer contribution
- Short-Term Disability Insurance – 85% of base pay
- Long-Term Disability Insurance – 60% of base pay
- Life Insurance & AD&D Coverage – $25,000 each
- 401(k) with Profit Sharing (annual contribution if eligible)
- Paid Time Off (PTO) for work-life balance
✨ Join us and be part of a team that values accuracy, efficiency, and exceptional client service. Your expertise will help keep global trade moving forward!
How to Apply
To apply for this position, click here.
