Opens 08/10/2020 · Closes 10/09/2020


Job Title:  Global Trade Analyst
Department:  Operations
Primary Location:  Personal Residence
Reports To:  Account Manager
Employment Type:  Hourly, Bonus Eligible
Shift: 1pm-9pm, EST: Monday through Friday
Travel:  Light

Primary Role

Work closely with the Account Manager and team as an extension of our client’s trade compliance organization to ensure the legal compliance of all international transactions per our clients established policies and procedures.

Vigilant Core Values

  •  Accountable/Takes Pride in Work (Reliable/Get “R” Done)
  • Understands the value of reputation
  • Interested in continuous improvement
  • Passionate/Can-do attitude
  • Does the right thing – (Help First, Goes the extra mile)



Required Knowledge, Skills and Experience

  • Bachelor’s Degree in Business or related field is a plus.
  • Professional Experience: 0 – 3 years’ experience in a corporate environment.
  • Understanding of Global Trade Compliance, Logistics and/or Freight Forwarding is a plus
  • Knowledge of global trade automation solutions (GTS, GTM…) is a plus
  • Attention to detail skills required.
  • Excellent analytical skills, including the proven ability to adapt to a dynamic environment.
  • Excellent organizational skills.
  • Excellent skills in Microsoft Office, (In particular Excel)
  • Excellent research skills (Internet navigation)
  • Must communicate professionally, clearly, concisely and effectively, both orally and in writing.
  • Ability to work effectively with teams of staff from Vigilant, partners and clients.
  • Strong customer relationship skills.
  • Demonstrated ability to work cross-functionally with Sales, Finance, IT, Import and Export personnel, Operations and Legal executives to achieve business objectives.



Primary Responsibilities

  • Responsible for monitoring blocked order queues and the disposition thereof in a timely manner.
  • Responsible for monitoring client and Vigilant emails.
  • Responsible for the timely escalation of any client issues that you are unable to resolve.
  • Responsible for executing daily work per client’s processes and policies.

Functional Requirements and Specific Responsibilities

  • Responsible for properly “closing out” your shift and clearly communicating the handoff of incomplete items or issues.
  • Responsible for immediately reporting any account access problems.
  • Responsible for immediately reporting any account technical issue(s) (i.e. enterprise software, proprietary screening software).
  • Attend (on time) and prepare (when necessary) for client and Vigilant meetings.
  • Responsible to accept calls and other communications while working on a shift.
  • Responsible to report fluctuations in order volumes.
  • Responsible for organizing and prioritizing work in a dynamic and complex environment to meet deadlines and daily requirements.
  • Responsible to continually learn in a rapidly changing regulatory environment.
  • Must adhere to Vigilant Employee Handbook and Vigilant Company policies and procedures.
  • Other Duties as Assigned

How to Apply

To apply, please visit: